Shipping policy
* ONE ADDITIONAL BUSINESS DAY IS ALLOWED FOR THE PROCESSING OF PRODUCTS FOR SHIPPING AFTER A HOLIDAY OR A SALE.
* OUR SHIPPING DATES ARE MONDAY - FRIDAY
* OUR BUSINESS HOURS DO NOT INCLUDE HOLIDAYS AND WEEKENDS.
LOST OR STOLEN PACKAGES:
Maci & Mila LLC are not responsible for lost or stolen packages that have a confirmed delivery to the address entered for an order. Upon inquiry, Maci & Mila LLC will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate.
WE USE STANDARD SHIPPING WHICH RANGES FROM 1-3 BUSINESS DAYS DEPENDING UPON YOUR LOCATION.
INCORRECT SHIPPING INFORMATION:
If a package is returned to Maci & Mila LLC due to an incorrect or incomplete shipping address provided by a customer, or if the customer was not home for delivery the customer will be responsible for the return shipping cost as well as the redelivery cost. Maci & Mila LLC is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer, no refunds will be provided if any parts of the address are incorrect.
Questions regarding orders must be sent to MaciAndMila@Gmail.com Please include name, order number.